Woods' Western Policies & FAQ's
- How long does it take to have a pair of chaps made?
- How long does it take to have custom clothes made?
- What is the deposit on a custom order?
- What if my chaps or clothes do not fit?
- How long do alterations take?
- What is the order time for custom saddles?
- Do you take trade-ins on saddles?
- What do you have in stock for immediate delivery?
- How do you ship and how quick can I get a delivery?
- What shows will you be attending this year?
- How long has Woods' Western been in business?
- What is the cut-off time for next day air?
- How long before my order ships?
- How long does it take to have a pair of chaps made?
- 4-5 weeks from the time your order is complete. (call for exact time frame) If you need chaps quicker, please call and find out if your date can be met.
- How long does it take to have custom clothes made?
- 5-6 weeks from the time your order is complete. (call for exact time frame)
- What is the deposit on a custom order?
- A 50% down-payment is required before the start of a custom order with the remainder due upon completion.
- What if my chaps or clothes do not fit?
If your chaps or clothes do not fit upon receipt of them, please, contact Woods' Western within 30 days for alterations.
Woods' Western measured me..
- No charge for alterations when chaps or clothes are sent back within 30 days of your receipt
- Adjustments will be made until they fit
I sent in my measurements..
- Adjustments will be made until they fit
- Alteration charges are half price when the chaps or clothes are sent within 30 days of your receip
Shipping is Non-Refundable
A 6% restocking fee will be charged on returns of ready-made (stock) items.- How long do alterations take?
- You should plan for them to be at Wood's Western for three weeks.
- What is the order time for custom saddles?
- Approximately 12 weeks.
- Do you take trade-ins on saddles?
- Yes we do, please contact us for more information.
- What do you have in stock for immediate delivery?
- Show apparel, chaps, tack, saddles, saddle blankets and much much more..
- How do you ship and how quick can I get a delivery?
- We use UPS and Overnight, 2 Day, 3 Day or Ground orders received early enough in the day will ship the same business day.
- What shows will you be attending this year?
- Please see our Show Schedule located on the right side of our home page.
- How long has Woods' Western been in business?
- Woods' Western has been in business since 1973.
- What is the cut-off time for next day air?
- 2PM Pacific Standard Time
- How long before my order ships
- Most orders ship within 1 business day.