Shipping & Return Policy

Shipping Policy

  • All online orders are shipped via UPS Ground, unless otherwise stated. if you need your item sooner give us a call and we can ship 3-day, 2-day, or Overnight.
  • The cut-off time for Next Day Air is 2:00PM PST.
  • Orders are shipped within 1-7 business days unless other wise stated in the product listing. 
  • Custom made items generally ship within 4 to 6 weeks depending on the item. This timeframe is subject to change.
  • If, for some reason, your order will take longer than usual to arrive, you will be contacted by Woods' Western.
  • Shipping is Non-Refundable.


Return Policy

  • A 3% restocking fee will be charged on returns of ready-made (stock) items.
  • Sales of custom items and sale items are final.
  • If your custom chaps or apparel do not fit they may be returned for alterations. Please See Alteration Policy For More